Shipping And Refund Policy

Shipping policy

Shipping is free on all orders within India.
Orders are dispatched within 3 to 5 working days and delivered within 5 to 8 working days after dispatch, depending on your location. Delivery times are estimates, not guarantees.
When your order ships, you will receive an SMS on your registered mobile number with the tracking number. You can track your order on our website with that number.
Delivery may take longer because of bad weather, transportation delays, political disruptions or other unforeseen circumstances. We will inform you by email or SMS if this happens.
Cash on delivery orders are charged a ₹50 cash collection fee at checkout. These orders are shipped after we confirm them with you by phone or email within 24 hours. If we do not hear back, the order may be cancelled and you can re-order at any time.
For international orders, please write to support@chroniclesindia.com.

You can request a cancellation within 4 hours of placing the order. Email support@chroniclesindia.com from the email address used on the order, with your Order ID and the reason.
Once an order has shipped from our warehouse, it cannot be cancelled.

You can return a product within 30 days of delivery. The product must be unused, with all tags attached.
To start a return, email support@chroniclesindia.com with your Order ID.
Refunds are made to your original payment method within 7 working days after we receive the product and it passes our quality check. For cash on delivery orders, we will arrange the refund to your bank account or UPI after you contact support.
Return shipping is paid by the customer. If the product is damaged, defective or not what you ordered, we bear the shipping cost. Reverse pick-up is not available for every pin code; where it is not, please ship the product back to us and pack it securely.
Damaged, defective or wrong items must be reported within 3 days of delivery, with photos. We will replace the product or refund you.
Size exchange: if the size does not fit, you can exchange it for another size, subject to availability. Two-way courier charges apply to exchanges.
Custom-printed t-shirts: size issues are not eligible for replacement or refund, but faulty or damaged items are. Please check the size guide before you order. Colours may vary slightly with your screen.

Questions about shipping, returns or refunds: support@chroniclesindia.com or (+91) 8824262233.